Frequently Asked Questions

The Fit3D Pro Scanner is highly accurate, with circumference measurements accurate to within 1/10th of an inch (0.25 cm). For body composition measurements, the scanner uses validated algorithms that correlate closely with DEXA scans, which are considered the gold standard in body composition analysis.

The scanner's consistency is one of its greatest strengths, allowing for reliable tracking of changes over time. While no body composition measurement method is 100% perfect, the Fit3D Pro Scanner provides one of the most accurate and comprehensive assessments available outside of medical research settings.

Yes, the Fit3D Pro Scanner is completely safe. The technology uses infrared depth sensors similar to those found in gaming systems, not X-rays or radiation. The scanning process is non-invasive, with no physical contact required.

The scanner is suitable for most adults, though we do have some restrictions for pregnant women, individuals with certain medical conditions, and those who cannot stand unassisted for the duration of the scan (approximately 40 seconds).

The actual scanning process takes approximately 40 seconds. During this time, you'll stand still on the scanner's platform while it rotates 360 degrees to capture your full body image.

However, your total appointment will be longer:

• Standard scan appointments are typically 30 minutes, including preparation, the scan itself, and a brief consultation to explain your results.

Your scan results will include:

• 3D Body Model: A visual representation of your body from all angles
• Body Measurements: Over 200 circumference measurements including chest, waist, hips, thighs, arms, etc.
• Body Composition Analysis: Estimated body fat percentage, lean mass, and fat mass
• Posture Assessment: Analysis of your standing posture, including shoulder height, hip alignment, and more
• Balance and Symmetry: Comparison of left and right sides of your body
• Wellness Metrics: Including body mass index (BMI), waist-to-hip ratio, and other health indicators

For follow-up scans, you'll also receive comparison data showing changes since your previous scan(s).

For the most consistent results, especially if you plan to get multiple scans over time, we recommend the following:

• Try to schedule your scan at a similar time of day for each visit
• Avoid large meals 2-3 hours before your scan
• Stay normally hydrated (don't drastically increase or decrease water intake)
• Avoid foods that cause bloating if you're sensitive to them

That said, these are recommendations, not requirements. The scanner will still provide valuable data even if you've recently eaten. If you're tracking changes over time, consistency in your pre-scan routine will help ensure more comparable results.

We recommend avoiding intense exercise immediately before your scan for a few reasons:

• Muscle pump from resistance training can temporarily increase muscle size
• Sweating can affect how clothing sits on your body
• Post-exercise posture may differ from your normal standing posture

If possible, avoid strenuous exercise for 4-6 hours before your scan. Light activity is fine. If you're tracking changes over time, try to maintain similar pre-scan routines for consistency.

If you do exercise before your scan, please make a note of it so we can factor this into the interpretation of your results.

Beyond the clothing recommendations, there's little else you need to prepare:

• Arrive 5-10 minutes before your scheduled appointment time
• Bring a form of ID for your first visit
• Be prepared to remove shoes, jewelry, and bulky outerwear for the scan
• Consider bringing your own form-fitting clothes if you don't want to wear what you arrived in for the scan
• If you have specific concerns or goals, make notes to discuss with your consultant

If you have any medical conditions or injuries that might affect your ability to stand unassisted for 40 seconds, please let us know when booking your appointment.

Your results will be delivered in two ways:

1. Email: You'll receive an email with a secure link to access your complete results, including your 3D model, measurements, and analysis.
2. Fit3D Portal: You'll be given access to a personal Fit3D account where you can view your results anytime. This portal also allows you to track changes between scans if you return for follow-up assessments.

Your data is securely stored and only accessible to you and our consultants. We take data privacy very seriously and comply with all relevant data protection regulations.

Tracking changes over time is one of the most valuable aspects of the Fit3D Pro Scanner. Here's how it works:

• Each time you get scanned, your new results are added to your profile
• The Fit3D portal automatically generates comparison reports between any two scans
• You can see side-by-side visual comparisons of your 3D model
• Measurements that have changed are highlighted, showing increases or decreases
• Graphs display trends in key metrics over time

For optimal tracking, we recommend consistent scanning intervals (e.g., every 4-8 weeks) and maintaining similar conditions for each scan (time of day, hydration levels, etc.).

Our multi-scan packages are designed specifically for clients who want to track changes over time, offering better value and structured assessment intervals.

Yes, all our scanning services include some level of recommendations:

• Standard Scan (€80): Includes basic recommendations during your consultation and in your results report.
• Nutrition & Weight Packages (€135-€199): Include detailed, personalized plans and ongoing advice tailored to your scan results.

Recommendations may include:

• Specific exercises to address posture imbalances
• Training suggestions to improve muscle symmetry
• Lifestyle modifications to support your goals
• Follow-up assessment schedules

Yes. If you book a Standard Scan and decide during your consultation that you would like to add a Nutrition Plan or Weight Programme, you can upgrade by paying the difference on the day. Just let your consultant know.

Booking an appointment is easy and can be done in several ways:

1. Online: Use our online booking system to select your preferred date, time, and service.
2. Phone: Call us directly at +353 876852521 during business hours.
3. Email: Send your booking request to info@posturehubwaterford.com, and we'll respond within 24 hours.

When booking, please specify:

• The type of scan or package you're interested in
• Your preferred date and time
• Any specific concerns or goals you have
• Your preferred consultant (if you have a preference)

Our cancellation policy is as follows:

• 48-hour notice required for cancellations with full refund
• Rescheduling allowed up to 24 hours before appointment without penalty
• Late cancellations (less than 48 hours notice) are charged at 50% of service price
• No-shows are charged at full service price

We understand that emergencies happen. If you need to cancel or reschedule due to illness or emergency, please contact us as soon as possible, and we'll do our best to accommodate your situation.

We accept the following payment methods:

• Revolut
• Cash

Payment terms:

• Single scans require full payment at the time of booking
• Package options can be paid in full or with a 50% deposit and the remainder due at the first appointment
• Monthly payment plans are available for annual memberships